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Before you go...

What do you bring home?

Avoid the F word

Is a creative solution a good one?

Don’t thank someone for their time

They’re annoyed. You’re annoyed. Why?

Everything is urgent. That’s ok.

Customers want easy answers

Don’t buy the “no budget” excuse

Say this instead of “I told you so”

4 ways to say “don’t worry” more effectively

You lose patients when you lose patience