TECHNOLOGY SUPPORT FOR YOU AND YOUR BUSINESS.
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Show your employees that you want to invest in their development. Mann offers simple and economical training options. You don’t have to lose your employees for a full-day to invest in their skills. Classes can be customized for your specific applications, and you pay the same amount regardless of the number of attendees.
Some of our clients are truly moved by our consulting. We handle all of the logistics of office moves as they pertain to your technology. From coordinating new internet access, to switching mail, backing up servers prior to the move, and helping establish new printer and fax services. Business continuity is essential so we also ensure you won't miss emails during the physical move. Contact your account manager to request a move estimate.
Some IT people are smart, but not very pleasant. Or punctual. Or team-oriented. Or hygienically gifted. On average, we review 200 applicants before extending a single job offer. It's a time-consuming process, but the net result is an outstanding team of professionals who know how to help people as well as computers.
Mann clients can access all their IT-related information and system details through our secure web portal at any time, day or night. Need your serial number on a Saturday morning? Log in and get it. Need to know the status of your employees' requests? Check and prioritize them online. This complimentary service is yet another reason why Mann is the preferred choice for so many small businesses.
Our customers get more than just great technical support. Every client is assigned a Consultant, a supporting Associate Consultant and an Account Manager to ensure that all of their requests and inquiries are handled in the fastest time possible.
MannAge - another benefit of being a Mann client: free advice. Our monthly newsletter is packed with productivity tips, power user short-cuts, web site recommendations and video tutorials. Free to all current Mann customers. Take a look at a previous issue.
Does your business need new hardware and software or does it just need to contain costs? Mann solves this conﬂict of interest in two ways. First, we only hire people who are willing to put the needs of our clients ahead of their own personal needs. And we keep enough active clients so that our consultants can take on projects where they’re needed and not have to create them. The less equipment we have to manage for you, the lower your expense.
We support over 200 companies every year. Since 1991, we've helped thousands of people. Many are in small businesses averaging about 30-40 people, medium sized companies with hundreds of employees and residential clients, assisting them with typical home office needs. How may we assist you?
We call customers to ask if we're doing a good job. Lots of customers. Thousands of calls, a total of as of . It's the only way we can be sure that we're keeping our quality high and that our clients remain satisfied with our work. This is one of the reasons that referrals comprise over 90% of all our new customers.
You might be Mann material. Most people aren’t. The might have the tech skills, but aren’t the most pleasant to chat with. Or they’re really nice but can’t get the technical work completed. Or they’re brilliant, but unreliable. We hire around out of every 200 people we consider for our Associate Consultant position. To find out if you might be a fit, take our short 5-question evaluation on our careers page.
You might be Mann material. Most people aren’t. The might have the tech skills, but aren’t very pleasant. Or they’re really nice but can’t get the technical work completed. Or they’re brilliant, but unreliable. Our customers require the highest level of professionalism. And so do we.
The internet is open 24/7, what about your support person? For around the clock help, Mann offers an optional 24/7 plan. For a low monthly fee, we'll be on-call for any emergencies that arise. This gives you the best of both worlds: no IT people around when things are running well, and there when you need us, guaranteed - contact your account manager for details.
You’re working weird hours, your computers need support then, too.
CALERA STOPPED WORKING WITH US: When Calera called Mann, they knew they were on pace to hire an in-house resource right away. But they needed an experienced team of people to get them up and running quickly.
GOT ATTITUDE FROM YOUR IT DUDE: They feel the work is beneath them. They want to do cool projects. But you just need help, without fuss or having to make sure you get them on a good day.
WHY TECH PEOPLE DONT LIKE CLOUDS: The more technical equipment you own, the more money IT firms make. That's long been a little "secret" about the business. But if you're a normal small business. you might not need a bunch of equipment in your server room. <